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Home/AI Review Request Agent

Review requests that sound like you wrote them — because they know the job.

Your Customer Service agent reads from ProjectCheckin's data library and your job details and writes a message that sounds like it came from you personally. Then your agent handles the replies, too. Complaints or concerns escalate to you immediately — your AI agent pauses and waits.

What is an AI Review Request Agent? An AI agent that reads your check-in data — customer name, address, and what was done — and writes a personalized review request ready to send in one tap. Handles replies automatically; escalates complaints to you immediately.
MP
Mike Peterson
Text Message · 147 Clearwater Dr
Job published — AI agent activated
Your AI agent sent
Mike — really appreciated the trust you put in us for the roof at Clearwater. Hope you love the result. If you have a moment: [review link]

— Ridgeline Roofing
Do you warranty this work?
Yes — 2-year labor warranty. Your Clearwater project is fully covered.
Customer Service Agent is typing…
⚑Complaints escalate to you immediately — your AI agent pauses and waits
How it works

Personalized in seconds. Sent in one tap.

Your AI review agent reads every job on file — customer name, address, trade, and what was done — and writes a message that sounds like it came from you personally.

1
Job is published

Customer name, phone or email, and job details are on file from check-in.

2
Your AI agent writes the message

References the customer's name, the specific address, and what your crew actually did. Every draft is unique to that job.

3
Review modal opens pre-filled

Edit anything — or send as-is. The draft is yours. Takes about 10 seconds to review.

4
Your AI agent handles replies

Customer writes back with a question? Your AI agent answers using your job data and business profile. Complaints escalate to you immediately.

When customers write back

Your AI agent keeps the conversation going.

When a homeowner replies with a question, your AI agent answers it — using your job record and business profile. Think of it as a customer relations employee who knows every job, never sleeps, and costs a fraction of any full-time hire.

  • Your AI agent knows the jobPulls from the actual check-in record — date, scope, address — to answer with real specifics, not guesses.
  • Your AI agent knows your businessUses your warranty terms, service area, and contact info — set once in your account, used in every conversation.
  • Knows when to call you inComplaints or refund requests pause replies immediately and notify you. Your AI agent never makes a bad situation worse.
MP
Mike Peterson
Text Message · 147 Clearwater Dr
Job published — your AI agent handles the conversation
Your AI agent sent
Mike — really appreciated the trust you put in us for the roof at Clearwater. Hope you love the result. A Google review goes a long way for us: [review link]

— Ridgeline Roofing
Looks great. Do you warranty this work? Want to make sure I'm covered if anything comes up.
Your AI agent sent
Yes — Ridgeline Roofing offers a 2-year labor warranty on all work. Your Clearwater project is fully covered. Any issue, just call us and we'll make it right.
Perfect. I'll go leave that review right now.
That means a lot — thank you, Mike. It was a pleasure working with you.
Read
Customer Service Agent is typing…
⚑Complaints or disputes are flagged to you immediately — your AI agent pauses and waits for your response
What makes it different

Generic templates get ignored.
Personalized messages get reviews.

A message that says "Mike — we appreciated the trust you put in us for the roof at Clearwater" lands completely differently than "Hi [Name], we hope you loved your recent service." The AI writes the former, automatically, for every job.

  • Customer name from your check-in dataNo copy-paste, no fill-in-the-blank. The AI uses the name you captured on the job.
  • Job address in the messageReferences the actual location — the detail homeowners remember most.
  • Sends from your own phone or emailNo third-party number. No platform fee per text. The message comes from you.
  • Your review link included automaticallyThe Google review link from your Account settings is pre-populated in every draft.
  • Your AI agent handles every replyWarranty questions, job confirmation, follow-up details — answered using your actual job record and business profile, not generic scripts.
  • Knows when to involve youIf a customer is unhappy, your AI agent pauses, stops responding, and notifies you immediately. It knows when a human needs to take over.
Exterior repaint — Lakeway, TXCustomer: Sandra L. · Painting
AI Draft
Draft · To: Sandra L.
Sandra — really glad we could get that exterior done before the summer heat. Hope the Alabaster looks exactly how you imagined it. If you have a moment, a Google review means more to a small business than most people realize: [review link]

Don't hesitate to reach out if anything needs attention.
— Cedar & Stone Painting
Edit anything before sending — the draft is yours. Add a photo, change the tone, or send it exactly as written.
Send Text
Send Email
Generic vs. personalized

The message that gets read
is the one about their job.

Generic review request template
Hi [Name], thank you for choosing our company for your recent service. We hope you were satisfied with our work. If you have a moment, please leave us a review on Google. We really appreciate your feedback. Thanks again for your business!
Reads like it was sent to 500 people — because it was. Most homeowners delete it before they finish the first sentence.
AI Review Request Agent
Sandra — really glad we could get that exterior done before the summer heat. Hope the Alabaster looks exactly how you imagined it. If you have a moment, a Google review means more to a small business than most people realize: [link]

Don't hesitate if anything needs attention. — Cedar & Stone
Reads like a real person wrote it about her house. Homeowners who read this actually leave reviews.
81%
of consumers read reviews before contacting a local business for the first time.
BrightLocal, 2024
88%
of people who search locally for a service business engage within 24 hours.
Think with Google
Common questions

How does the AI Review Request Agent work?

An AI agent that reads your check-in data — customer name, address, and what was done — and writes a personalized review request message ready to send in one tap. Your agent handles customer replies automatically and escalates complaints to you immediately.
Yes. Every draft is generated from the actual check-in record — the customer's name, the job address, and the scope of work. It reads like a real person wrote it about their house, because the AI knows every detail of that specific job.
Your AI agent reads the reply and responds using your job data and business profile — warranty terms, contact info, service area, and the specifics of that job. Warranty questions, follow-up details, and general questions are handled automatically.
Complaints and disputes trigger an immediate escalation. Your AI agent pauses all responses and notifies you to take over. It never tries to resolve a confrontation or make a situation worse. You stay in control of anything sensitive.
No. The AI draft sends from your own phone via the standard SMS app or from your own email client. No third-party number, no per-message fee, no platform in the middle. The message comes from you.
The AI Review Request Agent is included in the Titan plan. It is coming soon — start capturing customer contact info on your check-ins now so your agent has a complete contact list ready on day one.
Explore more features
Local Job PagesAI Copywriter AgentReview RequestsView Pricing

Your AI agent
is ready to work.

Every job you capture today becomes context your AI review agent uses from day one — customer names, job details, addresses, everything. Start now and your agent hits the ground running.

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