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Home/Review Requests

Happy customers don't leave reviews. Until you ask.

Most businesses finish a job and move on. The ones with 50 five-star reviews did one thing different — they asked. One tap from your dashboard sends a message from your own phone, with your Google review link already in it.

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How it worksAfter you finish a job, tap Request Review on the job card in your dashboard. A pre-written message opens in your phone's native Messages app — with the customer's name, your Google review link, and the published job page URL already included. Edit anything, or tap send exactly as written.
Messages
SM
Sarah M.
Mobile · 615-555-0182
Today 4:47 PM
Sarah — we really appreciated your business. Hope you love the result — but please don't hesitate to call if anything needs attention.

If you have a minute, a Google review helps us more than you know:⭐ Leave us a review on Google📄 Your completed job page
Thanks!
Carter's Iron Doors
615-555-0182
Delivered
iMessage
Sends from your own phone number — not a platform
Customer's name and review link already filled in
Editable before you send — or tap send as written
Opens in Messages or Mail — no new app to download
How it works
Three steps. The hard one is already done.
1

Save customer info during check-in

When your crew checks in, they enter the customer's name and phone number. It takes 20 seconds. That info stays attached to the job — ready for the review request when the work is done.

2

Tap Request Review on the job card

One button in your dashboard. Tap it and the pre-written message opens in your native Messages app, addressed to your customer with your review link already included.

Your dashboard
Iron Door — Nashville, TN
May 12, 2026 · Sarah M.
View JobRequest Review
3

Customer gets a text from your number

Not from a platform. Not from a no-reply address. From your phone, with your name. They tap the link, they land on your Google review page, they write the review.

What your customer receives

The message is already written.
You just tap send.

Every word is drafted. The customer's name is filled in. Your Google review link is embedded. The published job page is linked. Your signature is automatic.

Edit any of it before sending — change the tone, add a personal line, adjust the copy. Or leave it exactly as written and tap send.

Works by text and email. Both open in your native apps — Messages and Mail — from your own number and address.

To: Sarah M.  ·  615-555-0182
via iMessage
Sarah — we really appreciated your business. Hope you love the result — but please don't hesitate to call if anything needs attention.

If you have a minute, a Google review helps us more than you know:⭐ Leave us a review on Google →📄 See your completed job page →Thanks!
Carter's Iron Doors
615-555-0182
Customer first name — pulled from the job record
Your Google review link — set once in account settings
Your business name and phone — auto-signed from your account
Fully editable before sending  ·  Opens in your native Messages or Mail app
What you get
Why most businesses have fewer reviews than they deserve.

Your competitors with 4.8 stars aren't doing better work. They're asking.

Most review requests fail because they arrive too late — a week after the job when the memory has faded and the customer has moved on. With ProjectCheckin, you send the request while the work is still fresh — the customer remembers the job clearly, the satisfaction is recent, and your review link is right there. That's when people respond.
Marketing platforms send review requests from generic numbers or no-reply addresses. Customers ignore them. When the text comes from your own phone — the same number they called to book — it reads like a personal follow-up, not a broadcast. That's why people respond. The reply-rate difference is not even close.
Most customers who want to leave a review give up because they can't find the page. They search for your business, find a few results, aren't sure which is the right one, and move on. ProjectCheckin puts your exact Google review link in every message. They tap it, they're there. You set the link once in account settings — it's automatically included every time you send a request.
The pre-written message covers everything: a thank-you, a check-in on the work, and a direct ask for the review with your link. If you want to add a specific line about the job — "the iron work turned out great" — you can. The message opens in your native Messages or Mail app, where you control it completely. Nothing is sent automatically without your tap.
The review request modal shows a Text button and an Email button based on whatever contact info you've saved for the job. Both open in your native apps — Messages for texts, your default Mail app for email. Either way it goes from your number or your address, and the message is already written with your customer's name and review link. No subscription fees for the sending — your own apps handle it.
Some customers don't respond to the first text — they meant to leave a review, they just forgot. A follow-up sent a few days later recovers a significant slice of those customers: people who genuinely intended to write something but never got around to it. You set the timing and message template once. After that, it handles itself while you're on the next job. No spreadsheet. No remembering who you already asked.

The work is done. The message is written. You just tap send.

Start FreeNo credit card required · Cancel anytime
81%
of consumers read Google reviews before contacting a local business for the first time.
BrightLocal, 2024
88%
of people who do a local search engage with a business within 24 hours.
Think with Google
< 60 sec
from job published to review request sent from your own phone.
ProjectCheckin
Common questions

Review Requests, answered.

Your own phone number. The review request opens in your phone's native Messages app with the message pre-written and the recipient pre-filled. You review it, optionally edit it, and tap send. It goes from your number — not a platform, not a shared sending pool, not a no-reply address. The customer sees your name and number in their Messages app exactly as if you typed it yourself.
No. Review Requests are included in all paid plans. There's no per-message fee because the message sends through your native Messages or Mail app, not through a sending service. Standard carrier messaging rates apply, which for most plans means it's free. The automated follow-up email system is also included — no add-on required.
Yes. Nothing sends automatically. The review request modal shows the pre-written message in an editable text area. Change the wording, add a personal note about the specific job, or send it exactly as written. Once you tap the Text or Email button, the message opens in your native app — where you can make final changes before tapping send. You always control what goes out.
The review request modal shows whichever contact options you've saved. If you only have email, it shows the Email button. If you only have a phone number, it shows Text. If you have both, both are available. If no contact info is saved for the job, the option won't appear — but you can add it at any time by editing the job record from your dashboard.
The initial review request text or email requires your tap — nothing goes out automatically. The follow-up email system is different: once enabled and configured, it sends an automated reminder email a set number of days after the job page is published. You control the timing and the message template in your account settings. The follow-up email sends automatically on behalf of your business — you don't need to tap anything for that one.
In your account under Connections. There's a Google Review Link field where you paste your Google Business Profile review URL — the direct link that takes customers straight to the review form. Once it's saved, it's automatically included in every review request you send. If the link isn't configured, the modal shows a warning so you know before you send.
Google occasionally removes reviews for policy violations — usually spam detection, not anything you did wrong. The best defense is volume: the more reviews you have, the less any single removal affects your profile. That's one reason a consistent ask-after-every-job system matters more than a single push. If a review disappears, the follow-up system means you've already asked that customer's neighbors too.
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